【 Montenegro 租車風波- Worst Car Rent Ever 最爛的租車經驗!!!】
終於結束這幾天在 Montenegro 自駕旅遊,York 辛苦了😚 但我們這次旅行結尾不是很順利😠 再次提醒大家拿到租車租車一定要馬上照相!!!文章有點長…… 但故事是我們這次提車時因為 York在忙著寫單字,我跟那個女的一起驗車,結果我們兩個都沒看到車盤底下巨大的刮痕… 等到開車兩個小時候我們才想到要照相📷 結果還車時,那個女的就說這刮痕之前上面沒有紀錄。雖然給她看照片但她說我們可能是開車兩個小時內撞的。但當時我們只是開高速公路,真的都沒有擦撞到任何東西😠 那個女的本來要罰我們 €50,結果我們打算跟老闆解釋但卻反而激怒了他😒
他說他要把車子送到維修廠再給我們帳單,我們說我們願意接受剛剛說的 €50,但是他改變主意說不肯了!等於說他收回他員工一開始的話,第一次看到老闆這麼沒有誠信😠 更可怕的是車上大大小小的刮痕他們都有可能把維修費算在我們身上😵
現在變成費用從 €50 到有可能的上限 €800,而信用卡在提車之前已經被預留,所以根本等人任宰😒 那個老闆還說你們反正網上訂車時有保險,不懂你們幹嘛那麼緊張😠 可是我們的保險主還是要自付€700啊!真的以後人生地不熟,絕對不可以大意!雖然一開始是我們不小心,可是這樣修車費被這樣搞,只能說我們還是太嫩了😵
York did a great job for driving around Montenegro for the past few days on the opposite side of the road😚 However when dropping off our car it became the worst nightmare😠
When we picked up the car, York was busy doing paper work and I checked the car with the lady. Both of us missed this huge scratch at the bottom of the car... I only remembered to took pictures of the car two hours after driving off and the scratch was already there despite the fact we were on a highway and didn't hit anything😒 During drop off obviously it was picked up and the lady won't take our photo as a proof since it wasn't taken at the place of pick up, could've happened during that two hours. She offered us to pay €50 to settle the damage however we asked to speak to the manager hoping to explain it wasn't us.
What really bothered us was that the manager took back the lady's offer of €50 when we finally accepted the fact we have to pay regardless and said he will take the car to the mechanics and send us the bill😠 The car already had multiple scratches that wasn't done by us, what if he placed those repair costs on us too?! He also made a remark saying we have car insurance from online rental company so why bother? Our rental company excess is €700! It was our fault that we didn't take pictures and check it thoroughly before taking the car😒
However if your employees words doesn't count and you can take back on what she says, why don't the customers just deal with you directly then?! Life lessons learnt the hard way for sure😠
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rent a car montenegro 在 Columbus RENT A CAR Montenegro 的推薦與評價
Columbus RENT A CAR Montenegro, Tivat. 1122 likes. Get the best of Montenegro, our cars — your drive! Montenegro is one of the most picturesque countrie. ... <看更多>